Do I need to register to make online purchases on the Ashley Homestore Uganda website?
Yes, you need to register an account to make online purchases. This allows us to personalise your shopping experience and expedite repeat orders.
Is it safe to shop on the Ashley Homestore Uganda website?
Yes, it is safe to shop on our website. We use secure payment gateways and protect your personal information in compliance with our privacy policy.
How do I shop on the Ashley Homestore Uganda website?
To shop on our website, register for an account, browse our product categories, add items to your cart, and proceed to checkout. Follow the instructions to complete your payment and order.
What are your customer service contacts?
You can reach our customer service team at +256 706 400400 Mobile calls/ Whatsapp. We are here to assist you with any queries or concerns.
Where are you located?
Ashley Homestore Uganda is located at Jinja Road Prime Plaza Next to NEMA Kampala, 7 Jinja Road, Kampala, Uganda. Visit our showroom for a unique shopping experience.
What can customers expect when visiting the Ashley Furniture HomeStore showroom in Centurion?
The showroom is staffed with friendly and helpful Ashley Furniture professionals dedicated to assisting customers in selecting the best home furnishings to meet their needs.
What happens if one of the items received is damaged?
If you receive a damaged item, please contact our customer service team immediately. We will arrange for a replacement or a credit note as per our returns policy.
What should I do if one of the items I received is different from the one I ordered?
If you receive an incorrect item, please notify our customer service team within 7 days of delivery. We will arrange for the correct item to be sent to you
What is your privacy policy?
Our privacy policy outlines how we collect, use, and protect your personal information. You can view the full policy on our website.
What payment methods can I use for my online purchases?
We accept various payment methods including credit/debit cards, mobile money, EFT, and RTGS. Please see our payment options at checkout for more details
What days of the week does delivery take place?
Deliveries take place Monday through Saturday. We strive to deliver within 1 week upon receipt of full payment
Is it possible to collect my order instead of having it delivered to my home/work address/other address?
Yes, you can choose to collect your order from our showroom. Please select the pickup option during checkout and we will notify you when your order is ready for collection.
What do I do if I have a complaint?
If you have a complaint, please contact our customer service team at +256 706 400400 Mobile calls/ Whatsapp. We are committed to resolving any issues promptly and to your satisfaction.
When did Ashley Furniture Homestore open its first store in Uganda and where is it located?
Ashley Homestore Uganda was Opened in 2020 its located in Jinja Road Prime Plaza Next to NEMA Kampala, 7 Jinja Road, Kampala, Uganda
Is the showroom the only place to view Ashley Furniture’s entire collection, and where is the showroom located?
Yes, Products can only be viewed in our Store in Kampala, Jinja Road Prime Plaza Next to NEMA Kampala
What can customers expect when visiting the Ashley Homestore showroom?
When visiting the Ashley Homestore Uganda showroom, customers can expect an exceptional shopping experience with exquisite furniture, antique home decor, and elegant dining sets. Our showroom offers a vast and inspiring selection of high-quality products that cater to diverse tastes and styles. With the guidance of our expert sales consultants, you will receive personalised, impartial advice to help you make informed choices, ensuring that every piece you select is a perfect fit for your home.
Who owns and operates Ashley Furniture HomeStore in Uganda?
Victoria Homestore*
Contact Ashley Furniture for details
Contact our friendly team today for more information. Alternatively, please continue to browse our website to find what you need.